Course curriculum
-
-
Training Plans
-
Product Knowledge Reference Sheet
-
-
-
Before Getting Started: Print This
-
T1 Login + Overview
-
How To Find An Item Code
-
How To Find The Inventory Summary Report
-
How To Find Items In Stock
-
PRACTICE: Task 1-Find Item Codes
-
PRACTICE: Task 2-Find Items In Inventory
-
PRACTICE: Task 3-Find Item Codes By Description
-
-
-
Five Foundational Transactions + When To Use Them
-
Transaction Type 1: Point of Sale (POS)
-
Transaction Type 2: Sales Order-All Items Being Ordered
-
Transaction Type 3: Sales Order with Item Being Ordered and Item Leaving the Store
-
Transaction Type 4: Sales Order with Committed Item
-
Transaction Type 5: Sales Order with Committed Item + Item Leaving the Store
-
Receive Payment (or Partial Payment) On A Sales Order
-
How to Handle a Split Order
-
PRACTICE: Scenario 1
-
HINTS: Scenario 1
-
ANSWER: Scenario 1
-
PRACTICE: Scenario 2
-
HINTS: Scenario 2
-
ANSWER: Scenario 2
-
PRACTICE: Scenario 3
-
HINTS: Scenario 3
-
ANSWER: Scenario 3
-
PRACTICE: Scenario 4
-
HINTS: Scenario 4
-
ANSWER: Scenario 4
-
-
-
GUIDED TRAINING: Creating A Custom Hat Order
-
Custom Hat Order
-
PRACTICE: Create A Custom Hat Order
-
GUIDED TRAINING: Creating A Custom Boot Order
-
Custom Boot Order
-
PRACTICE: Create A Custom Boot Order
-
Custom Boot Order Form
-
Boot Component Price List
-
Burns Processes
-
Burns Guarantee
-
-
-
Shipping
-
Hold Shelves For Pick-up Orders
-
-
-
Receive and Process a Mail-in Return
-
Canceling a Sales Order
-
Processing A Credit Card Refund
-
Processing a Cash or Check Refund
-
Making an Exchange
-
Updating a Sales Order
-
How To Find The Payment Method
-
PRACTICE: Scenario 5
-
HINTS: Scenario 5
-
ANSWER: Scenario 5
-
PRACTICE: Scenario 6
-
HINTS: Scenario 6
-
ANSWER: Scenario 6
-
PRACTICE: Scenario 7
-
HINTS: Scenario 7
-
ANSWER: Scenario 7
-
PRACTICE: Scenario 8
-
HINTS: Scenario 8
-
ANSWER: Scenario 8
-
About this course
- Free
- 69 lessons
- 2 hours of video content